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March 18, 2004

CEO or Attendant

A wonderful article on how the CEO of JetBlue spends time on plane as an attendant once or twice a month in the Inc. magazine.

Street Smarts: Learning From JetBlue

A wonderful lesson on the easiest way to listen to your customers, be with them.

(via Scoble)

Posted by Anand Mukundan on March 18, 2004 at 03:05 AM in Marketing/Sales |

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